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Branding and reputation

Branding and review management that make customers trust you first

When two businesses look alike, people pick the one that looks more established and has better reviews. We design a clear, consistent brand for everything you put in front of customers, and we make it easy for customers to leave reviews, then help you respond the right way.

Call (561) 203-9041Talk about your brand

Talk with our team Monday to Friday, 9am to 6pm ET. No sales script.

  • Based in Stuart, Florida
  • You approve every design
  • Follows Google review guidelines
  • Review management month to month

What does SMB Marketing do for branding and reviews?

SMB Marketing, Inc. is a marketing agency in Stuart, Florida that designs brand identities and manages online reviews for small and midsize businesses on the Treasure Coast and across the country. We create logos, colors, fonts and the everyday materials that carry them, and we set up review requests, monitoring and response drafting that follow Google’s guidelines.

Based in Stuart, Florida
Founded by Joe Paradiso
Review sites Google, Facebook, Yelp
Hours Mon to Fri, 9am to 6pm ET

Last updated November 2026

The real problem

Why good businesses lose the first impression

Customers judge you before they ever call. A dated look or a thin review profile sends them to the next result.

A brand that does not match

A different logo on the truck, the website and Facebook makes a solid business look smaller and less established than it is.

A dated look

Designs that worked ten years ago can feel tired on a phone screen, even when the work you do is better than ever.

Too few recent reviews

Happy customers rarely leave reviews unless someone asks. A handful of old reviews loses to a competitor with fresh ones.

Bad reviews left alone

One unanswered complaint can sit at the top of your profile for months, and readers assume you did not care.

What’s included

A consistent brand and a review profile that sells for you

We handle the design work and the review process so your business looks the part and your best customers do the talking.

  • Logo design and refreshesA new logo or a cleanup of the one customers already know, built to work everywhere.
  • Brand colors, fonts and style guideA simple guide so everything you produce looks like it came from the same company.
  • Print and everyday materialsBusiness cards, stationery, brochures and flyers.
  • Social media graphics and ad creativeOn-brand templates for social posts and ads.
  • Automated review requestsA request after every job or purchase, sent to every customer with a direct link to leave a review.
  • Google, Facebook and Yelp monitoringAlerts on new negative reviews so you can respond quickly.
  • Response draftingReplies to every review written for you to approve, calm and in your voice.
  • Testimonials and monthly summaryYour best reviews added to your website and a monthly reputation summary.

Not sure whether your brand or your reviews are holding you back?

Call us. We will look at how you show up next to your competitors and tell you which one to fix first.

Call (561) 203-9041Talk about your brand
How we work

How SMB Marketing builds your brand and reputation

Clear steps, your approval at every stage and nothing that puts your Google profile at risk.

  1. 01Free consultationWe compare how you look online and in reviews next to the businesses customers compare you with.
  2. 02Design and approveConcepts for your logo and materials, refined until you approve them.
  3. 03Set up reviewsAutomated requests, monitoring and alerts connected to your jobs or sales.
  4. 04Respond and reportDrafted replies to every review and a monthly reputation summary.

What we won’t promise

We will not buy reviews, write fake ones, offer customers incentives or ask only your happiest customers, because Google prohibits all of that and it can get reviews removed. We promise a consistent brand you own and a review process that holds up.

Client results

What small business owners say about working with us

Since working with SMB Marketing and specifically Joe our revenue per month increased a minimum of 20%. Very professional and hard working. We could not ask for a better partnership.

Andy CarracinoCo-owner and PGA Professional, South Shore Golf, Oakdale, NY

The absolute best marketing firm anyone can ask for. Not only is Joe responsive, he’s creative and smart. My business has grown since we started working together and I couldn’t be happier.

Ryan JonesOwner, Chubs Meats, Medford, NY

Working with Joe and SMB Marketing has been one of the best decisions PMHS Robotics Booster Club, Inc has made. Thanks to Joe’s expertise we now have an excellent marketing plan.

Bunnie SchillerPresident, PMHS Team 329 Booster Club

Trusted by local businesses including
South Shore GolfQuality Golf CarsSalon BrielleChubs MeatsSplendor Foot SpaGreg Connors Swing Like A Pro

FAQ

Branding and review management questions

What is included in a branding project?

It depends on what you need. A full identity covers your logo, brand colors, fonts and a simple style guide. Many businesses also need business cards, signage files, brochures, social media graphics, ad creative and email templates so everything looks like it came from the same company.

Can you refresh my existing logo instead of starting over?

Yes. If your customers already recognize your logo, a refresh that cleans it up and makes it work on phones, signs and social media is often the better choice than a full rebrand.

How do you get more Google reviews?

We set up automated review requests that go to every customer after a job or purchase, with a direct link to your review page. Asking consistently is what makes the difference. We follow Google’s review guidelines, which means no paying for reviews and no asking only happy customers.

Should I respond to negative reviews?

Yes, calmly and quickly. A thoughtful reply to a bad review often does more for your reputation than another five-star review, because future customers see how you handle problems. We draft responses for you to approve.

Which review sites do you monitor?

Google, Facebook and Yelp, plus industry sites where they matter for your business. You get alerts on new negative reviews and a monthly summary.

Is there a long-term contract?

Branding projects are quoted up front. Review management is month to month after setup.

Let’s talk

Find out how you look next to your competitors

Book a free consultation. We will compare your brand and reviews with the businesses customers weigh you against and tell you the first thing we would change.

Call (561) 203-9041Talk about your brand